Privacy Policy

1. Information We Collect

We collect personal information only when you voluntarily submit it through the consultation request form on this site. The items collected are:

• Name
• Organisation (firm, lab, or institution)
• Role or title
• Email address
• Phone number (optional)
• The solution you are interested in
• A free-text description of your workflow, bottleneck, or desired outcome (optional)
• Consent to this policy

We do not collect cookies for tracking or advertising. Standard server logs may retain IP addresses and request metadata for a short period for security and operational purposes only.

2. Purpose of Processing

The personal information you submit is used solely for the following purposes:

• To respond to your consultation request
• To schedule the 30-minute working session
• To send the discovery memo and any follow-up communication you initiate

We do not use your information for marketing, profiling, or any purpose unrelated to your consultation request.

3. Retention Period

Personal information is retained for the period necessary to fulfil the purpose above, then deleted.

• If no engagement follows: personal information is deleted within one year of the last contact.
• If an engagement follows: personal information is retained for the duration of the engagement and for a further three years thereafter, in accordance with applicable commercial record-keeping obligations.

Upon request, your information may be deleted earlier — see Section 7.

4. Disclosure to Third Parties

We do not sell, share, or otherwise disclose your personal information to any third party, except as required by law or compelled by lawful authority.

5. Processing Delegation (Outsourcing)

To deliver consultation request emails to our team, we use the following processor:

By submitting the form, you are deemed to consent to this cross-border transfer, which is necessary for the operation of the consultation service. If you do not wish to consent, please contact us directly at the email address in Section 9 instead of using the form.

6. Security Measures

We apply reasonable administrative and technical measures to protect your personal information:

• All form submissions are transmitted over TLS (HTTPS)
• Access to the contact inbox is restricted to authorised personnel
• Access credentials for the processor in Section 5 are stored as server-side environment variables, not in the codebase
• Personal information is not used to train any AI model, internal or external

7. Your Rights

As a data subject under PIPA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Request suspension of processing
• Withdraw consent at any time

To exercise any of these rights, please contact the data protection officer in Section 9. We will respond within ten business days.

8. Changes to This Policy

If this policy changes, the revised version will be published on this page with an updated effective date. Material changes will be notified through the consultation channel where contact information is held.

9. Contact — Data Protection Officer

For unresolved concerns, you may also contact the Personal Information Dispute Mediation Committee (privacy.go.kr) or the Korea Internet & Security Agency (KISA) Personal Information Infringement Report Centre at 118.